Payment Details and Coupon Redemption

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So your free trial period is over but you are wanting to continue finding your inner Sufferlandrian?  Great!  Just follow the steps below and we will have you back to Suffering in no time!

iOS (iPhone/iPad) Payment Details and Coupon Redemption:

Once your free trial has ended you will receive the following notification when you try to play a video in the iOS version of The Sufferfest App.  Click the "Subscribe Now" button to continue.

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On the next screen you will need to:

  1. Select the monthly or annual subscription option
  2. Check the "I agree" checkbox once you have read our terms and conditions
  3. Select the Apple Pay option or enter your credit card number

iOS_Payment_Setup_1.jpeg

You will notice that once you enter finish entering your credit card number, the box will change and you will need to also enter:

  1. The credit card expiration date (in MM/YY format)
  2. The CVC number (three digit number found on the back of your credit card)

Note: We accept Apple Pay, Visa, MasterCard, and American Express

Once your payment information is complete, enter your coupon code (if you have one) in the "Promo code" box

Note: Selecting a subscription type and entering payment details are required for coupon redemption 

iOS_Payment_Setup_2.jpeg

Click the "SUBSCRIBE" button and you are all set!

Mac/Windows Payment Details and Coupon Redemption:

Once your free trial has ended you will receive the following notification when you try to play a video in the Mac and Windows version of The Sufferfest App.  In order to continue with a subscription, you will need to log in here using the email address and password that you use to sign into The Sufferfest app.

 

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Once you are logged in you will see the account details page.  First scroll down and click on the "Add Card" link.

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Clicking the "Add Card" link opens a new page where you will enter the following:

  1. Credit Card number
  2. Expiration Date
  3. CVC number
  4. Check the "I agree" checkbox once you have read our terms and conditions

Note: We accept Visa, MasterCard, and American Express

(If you are wanting to use Apple Pay you will need to enter your payment details in The Sufferfest App on an iOS device)

Note: Selecting a subscription type and entering payment details are required for coupon redemption 

Click the "SAVE" button once you are finished and you will be back to the account details page

Mac_Payment_Setup_2.png

Once back on the account details page you can:

  1. Enter your coupon (if you have one) in the "Enter promo code" box
  2. Select the monthly or annual subscription button

Once you select your plan type you should be all set for some epic Suffering!

 

If, for some reason, you can't log in or don't get access to the videos:

  • Log-out, close the app, open it again and try to log back in. 
  • If that doesn't work, check out our help article "Fixing Log in Errors"
  • If you have read the article above and still can't get things to work, then email TheMinions@TheSufferfest.com. We will get you Suffering the right way. 
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