How To: Reset Your Password

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Forget your password? Not to worry, we'll get you into the app and back to suffering in no time! Just follow the instructions below to have a password reset email sent to you.

iOS

If you are on the iOS app please be sure that you are logged out of the app (Logging Out Of The Sufferfest App Properly) and then try to play a video. That should pull up the log in screen that you see here, you'll be able to reset your password by clicking "Forgot Your Password?" as shown below.

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Desktop

If you are on the desktop app please be sure that you are logged out of the app (Logging Out Of The Sufferfest App Properly) and then try to log in again. That should pull up the log in screen that you see here, you'll be able to reset your password by clicking "Forgot Password?" as shown below.

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Website

You can also go to our website (https://app.thesufferfest.com/account/login) and use the "Forgot Password" link there to reset your password.

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Still having trouble? You can contact us at theminions@thesufferfest.com and we'll be happy to help you!

 

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1 comment
  • Because I click forgot my password and you are sending me back the instructions and not the email to reset my password

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