On September 28th, we will launch an entirely new app. Please read the following article for more details on how this might affect you: Preparing to move from SUF to the new app.
When you create an account at app.thesufferfest.com, you automatically start a 14-day free trial. There is no coupon or payment information necessary at this time. You will have access to the entire app and all the content offered. At the end of the trial period, the account will go inactive unless you subscribe.
If you create an account on iOS, please refer to this article for special details about how to start a free trial: Starting a Free Trial on iOS
**Only one coupon can be used at a time. Adding a second coupon before the first coupon has been redeemed will remove the first coupon (unredeemed) and may cause it to be voided. If you're unsure what coupon is on your account, please send us a message!
**Coupons cannot be used with Apple Pay. You must use app.thesufferfest.com to manage your account if you want to use a coupon.
Coupons are not extensions of free trials. They are discounts on subscriptions. You must start a subscription to redeem a coupon. Your subscription will start when the 14-day trial ends.
Coupon terms may say "1 month free" or "60 days free" but they can be applied towards a monthly subscription or towards an annual subscription.
When the coupon is applied, it will have a monetary value that will cover the subscription fees on a monthly subscription for the number of months listed in the coupon campaign. If the coupon is applied towards an annual subscription, the value of the coupon will be subtracted from the annual subscription fee. Please see the instructions below to understand how this will look when you manage your account at app.thesufferfest.com.
To Apply a Coupon
Log into your account at app.thesufferfest.com and select Manage Subscription. Important note for iOS users: Coupons can not be used on Apple Pay Subscriptions. You must create your account using the above link to be able to use a coupon.
This will bring up your account overview:
If you are on a free trial, you should see how many days you have available on your free trial:
Choose the plan you would like to subscribe to.
To add a coupon, click on the ADD A COUPON button and enter your coupon code.
Once your code is correctly typed into the box, the box will appear green and the details of the coupon will be found under the box. If the coupon code appears to be invalid, please try retyping it using ALL CAPS. If you have a code from a trainer company, try changing the letter O for a zero (0) to see if that helps. If the code is still invalid, please submit a help request here.
Please note: You must complete the payment information and click on SUBSCRIBE to activate your coupon and start the subscription. For more details, see Managing your Subscription.
Already a Subscriber?
If you're already a subscriber but would like to use a coupon for future billing, you can add a coupon to your account on the subscription management page also. When you log into your account at app.thesufferfest.com, you will see the details of your subscription at the top of the page.
You can enter a coupon code in the coupon code box:
When the coupon is entered correctly, the box will turn green and the coupon details will be shown under the box. Then click APPLY.
The coupon code will remain here until it has been applied towards your next billing. Only one coupon can be used at a time. Adding a second coupon before the first coupon has been redeemed will remove the first coupon (unredeemed) and may cause it to be voided. If you're unsure what coupon is on your account, please send us a message!
You may need to refresh your browser for your subscription billing details to reflect the coupon discount.