Cancelling Your Subscription

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If you are wanting to cancel your subscription you just need to log into app.thesufferfest.com and then click on the icon in the top right-hand corner of the page.  

Please note:  If you are an iOS user who subscribed using Apple Pay, you will need to cancel your account through Apple.  Please see instructions here.

Deleting the app will not cancel your subscription or stop your billing.  

 

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Select manage account from the drop-down menu

 

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All of your account details will appear on the next screen. 

 

Please note that if you are on a free trial (not a coupon), your page will look like this:

There is no need to cancel.  When your free trial ends, your account will go inactive.  

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If you have a valid subscription, the page will look similar to this:

To cancel your subscription, simply click on Cancel Subscription.

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You'll get another pop up with a few questions.  Seeing Sufferlandrians leave isn't something we enjoy.  Your feedback helps us make improvements for all of our users.  

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Even, when you cancel your account, we will keep your data for you in case you want to come back at a later date. 

 

iOS Apple Pay Subscribers

To cancel your Apple Pay Subscription, open your iOS settings by selecting the gear icon on your phone or iPad.  Then tap on your picture/name at the top, and select Subscriptions.  You can cancel your subscription at any time.  

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