Videos won't downlaod

Every time I have tried downloading the videos instead of streaming them, I get an error message about the video not downloading properly. through my persistence, I have been able to download a few, but it's annoying to have to try to download them a hundred times before they actually stick.



  • Hi Ben, so sorry that you're having trouble with the downloads. I'm going to open a ticket for you so we can dig into this a bit further. 

  • Hi! I have same problem. Was it fixed somehow?

  • Hi,... same problem. Trial period will expired soon (. 

  • Hi, same problem for me, can't download or stream. Tried this on both Mac and Windows boxes, on 2 completely different networks but no joy. Trial period ends in 6 days. :-(

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