No Bluetooth on Windows? And no Android App? Really?

When do you plan to add this? Basically this will be the decisive factor with my setup, if I stay after 1 month of PlanWithDan or not... :-/

Unless the app is super awesome even though being completely disconnected. ;)

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Comments

29 comments
  • "Difficult" isn't this The SufferFest?  What Couchlandrians do you have on your development team?

    It's 2019, Bluetooth is not exactly rocket science.  Someone Zwift has this working....

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  • Your potential customers invest a cool $1,000 bucks for their smart trainer with blue tooth and Sufferfest cant support the Bluetooth connection because it is "difficult"  sounds a bit limiting.

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  • So this information is no where easily accessible! I'm sitting here wanting to use my 7 day free trail! You will not be getting my custom nor will I recommend a company that finds it "difficult" to develop their own app, to work with what must be a brand new start up company like Microsoft and the cutting edge new technology that is Bluetooth!

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  • Hey Everyone,

    We are working on Bluetooth for Windows.  I don't have a timeline at this point but it is in the works.  Shoot me an email at theminions@thesufferfest.com if you want to give it a shot on Windows.

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  • An android app would be much better than a blue tooth foe windows.

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  • Just noticed bluetooth enabled on my windows app (windows 10) a few days ago. Works as expected so far. Haven't had any dropouts or disconnects. Awesome!!!

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  • That's right!  It is there now but you will need Windows 10 for it to work.

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  • I’ve got Windows 10 and Sufferfest will only work with my Ant+ stick. My iPad works both.
    Tacx works with everything and lets you download 30 vids a month for under a tenner a month.
    Zwift works with Bluetooth on one platform but not another.
    Sufferfest outlines what’s needed to connect your trainer so you know the score so you can try before you buy.
    The selling point for me was not the tech but the training and potential for the results to transfer over to the real world.
    It would be nice to cover all the bases and who knows what will happen. Just glad I got it working on a Win 10 netbook with limited specs using an Ant+
    My iPad works no problems.
    It would be nice to have an Android option but because there isn’t I overcame that obstacle.
    It’s less than 50p a day to use Sufferfest and if it delivers the results it claim then what a bargain! (You’re here to suffer)

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  • Hi, I have windows 10 and a BLE HRM (Polar H7). I've only managed to get it to work once a couple of months or so back. Since then the app picks it up and my HRM appears in the 'devices to connect' tab. When I try to connect to it, the box stays yellow with the error message 'connection failed'. 

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  • Hi Mandy,

     

    I am sorry that you are struggling to get your HRM connected.  We don't have the Polar on our supported devices list.  I am currently reaching out to them to confirm that it will not work with our app.  

     

    In the meantime, please make sure that the HRM is not connected to any other apps or devices.  Bluetooth connections don't like to be shared.

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  • If I connect the HRM to my watch, Sufferfest doesn’t pick it up. The H7 works fine on IOS. Where is the list of supported BLE devices for Windows? The only list I can find (old) says Polar is supported? For my HRM, Tacx Flux & Assioma power meter, the BLE signal is picked up on the Windows app, they appear in connected devices & all are yellow connection failed. They aren’t connected to anything else. Of course the latter two I can connect via Ant+ but it seems odd that none of my BLE components connect properly on Windows but all work on IOS?

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  • Hey Mandy,

    In order to not lose this I am going to start a help ticket for you so that we can dig in a bit deeper.

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  • im trying to connect to my tacx trainer but app saying Bluetooth not switched on.im using windows 10 and it works on the tacx app fine 

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  • Hi Graham,

    Bluetooth is relatively new for us on Windows.  Please first check our minimum requirements to make sure that your Windows device is compatible with The Sufferfest app.

    There are cases where the device meets the system requirements but Bluetooth still doesn't work.  This is typically an issue with the combination of the particular Bluetooth radio in the device and/or its drivers not working properly in combination with The Sufferfest app.  We plan to investigate some of these cases soon but, unfortunately, there are cases where we can't offer a Bluetooth solution on Windows at this point.

    If this is affecting you there is still hope.  The workaround is to use Ant+.  Check out this article for some more information on how that works.

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  • What is the status on windows bluetooth as of december 2019? I run wahoo kickr/sufferfest/ win 10 (1909). I´am not particular interested in switching til ant+.

    regards

    Ebbe

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  • Hi Ebbe,

    Bluetooth works for many users on Windows 10.  Have you tried The Sufferfest app recently?

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  • Hi Cody

    I ran "a very dark place" yesterday and had 3 fallouts of around a minute a piece. My sufferfest app is version 6.6.1.

    There was an upgrade after my session yesterday and i haven´t been on the trainer today, so...

    If i get your respond right there ought to be solutions already or on the way?

     

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  • I think I misunderstood, Ebbe.  If you are connecting with Bluetooth then it is working.  Dropouts are a bit of a different issue.  I am going to start a help ticket so that we can dig in further and look at some of your ride data.

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  • Hi Cody,

     

    tried yesterday for the first time on both iOS (iPhone7) and Windows 10 (MS Surface GO). Trainer is Tacx Genous Smart T2080. The iOS works perfectly, the Windows not.

    What should I further check in my Windows System Settings to make it working?

    As seen by others already, other apps (e.g. Tacx, Rouvy) connects easily to Windows via BT

    Basically, I will not start the trial an a potential purchase until I will have Windows working.

     

    thanks,

    Michele

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  • Hi Cody

    Thanks a lot. I guess that you have acess to the data without my interference. If you need any other info (photo of my setup, total list of not connected devices, or other info. pls let me know.

    regards

    Ebbe

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  • Hey Ebbe,

    I sent you an email (help ticket) with some further questions.

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  • Hi Michele,

    When you open The Sufferfest app on Windows, start a workout, and open the device connections menu, are you seeing the Bluetooth light lit up?

    If you are then we should be able to get your trainer to connect.  If you aren't seeing it lit up blue then, unfortunately, we won't be able to connect to your devices via Bluetooth.

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  • Hi Cody,

     

    yes, the Bluetooth is lit up, but when I am clicking on Add Device my Tacx is not appearing, the Devices box is just empty.

    As said, i can see my trainer with the same procedure ona n iOS device

     

    Cheers,

    Michele

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  • Michelle,

    That is great news that the Bluetooth symbol is lit.  That's the most important piece.  Usually, when your trainer isn't showing up it is because there is another Bluetooth connection with the trainer from another device.  I am going to start a help ticket so that we can dig in a bit deeper on this and hopefully get you up and running.

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  • montemuggio (Michele) or Cody,

    I also have a Surface GO.  Having trouble getting my Polar BLE HRM to work as well.  I can get my Polar to pair with the GO.  No luck with Sufferfest (with the HRM officially paired or not paired in Windows).  I am using a KICKR CORE and it connects fine with ANT+ using a USB-A ANT+ dongle.  I use a USB-A to USB-C adapter.  Based on WIndows BT settings my BT radio is on but the device setup in Sufferfest says the BT Network is off.  It works fine with Zwift and TrainerRoad.

    Any thoughts?

    Thanks,

    Kevin

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  • Hi Kevin Harbuck

    Unfortunately, with Windows Bluetooth, if the symbol isn't lit in The Sufferfest app, there isn't going to be a way to get Bluetooth sensors working with our app.

     

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  • Try to get a USB bluetooth dongle and connect it to a USB extension lead, and put the dongle right by the smart trainer. Works for me.

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  • Don't ask me why but the next day the bluetooth light was lit on the Sufferfest app in Windows 10 on the same Surface GO.  My guess is it's a Windows issue and may come and go.  Fortunately my iPad Mini does the trick.  Thanks for the feedback!  Enjoying the app!

    Kevin

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  • Sooo.  Just trying Sufferfest to see if it will be for me.

    Bluetooth dongle plugged in, bluetooth on for the laptop, Sufferfest thinks it's switched off.

    Any ideas? It's Windows 7 (maybe that's the problem?!).

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